We take your privacy seriously. This page explains what personal data 99 apk collects, how it is used, and the rights you have as a Filipino player on our platform.
When you register on 99 apk, we collect your full name, date of birth, email address, and contact number to verify your identity and keep your account secure. This information is required to comply with Philippine regulations governing online gaming platforms and to ensure that only eligible players aged 21 and above can access real-money games. We may also collect a government-issued ID during the verification process to confirm your identity before processing withdrawals. All personal data is stored securely using industry-standard encryption and is never sold to third parties. You can request a copy of your personal data or ask for corrections at any time by contacting our support team.
To process your deposits and withdrawals in Philippine pesos (PHP), 99 apk collects payment-related information such as your preferred payment method, transaction reference numbers, and account details associated with your chosen payment channel. We do not store full card numbers or sensitive banking credentials on our servers — all payment processing is handled through secure, regulated payment gateways. Transaction records are retained for a minimum period as required by Philippine financial regulations and may be reviewed in the event of a dispute or fraud investigation. Your payment data will never be shared with unrelated third parties or used for any purpose beyond processing your transactions and complying with legal obligations. If you have questions about a specific transaction, please visit our Withdrawal page or check the FAQ for guidance.
When you access 99 apk on your mobile device or browser, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and pages visited within the platform. This information helps us optimise the mobile experience for Filipino players, diagnose technical issues, and ensure the platform performs reliably across a wide range of devices and network conditions. Usage data is also used to detect unusual activity that may indicate unauthorised access or fraudulent behaviour, helping us protect your account. We do not use this data to build advertising profiles or share it with marketing networks. All technical data is processed in accordance with this Privacy Policy and applicable Philippine data protection laws.
99 apk maintains records of your gaming activity, including game sessions, bet amounts, wins, losses, and any responsible gaming limits you have set on your account. These records are essential for resolving disputes, generating account statements upon request, and supporting our responsible gaming programme for players in the Philippines. Gaming history data is kept securely and is accessible to you through your account dashboard at any time. We may also use anonymised, aggregated gaming data to improve our game offerings and platform features — this data cannot be used to identify individual players. If you wish to request the deletion of your gaming records, please be aware that certain data may need to be retained for regulatory compliance purposes.
You have the right to request a copy of all personal data that 99 apk holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. To submit a request, contact our support team with your registered account details and a valid form of identification. We will provide your data in a clear, readable format and explain how it is being used. There is no fee for making a standard access request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details such as your contact number or email address directly through your account settings. For changes to identity-related information such as your full name or date of birth, you will need to provide supporting documentation for verification purposes. 99 apk will process correction requests promptly and confirm once the update has been made. Keeping your information accurate helps us serve you better and ensures your account remains compliant.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other legal basis for processing. Please note that certain data must be retained for a minimum period to comply with Philippine gaming regulations, anti-money laundering requirements, and financial record-keeping obligations. Once the mandatory retention period has passed, your data will be securely deleted or anonymised. To submit a deletion request, contact our support team at [email protected] (plain text). We will confirm receipt and advise on the applicable timeline.
99 apk uses a combination of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and our servers are protected by firewalls and access controls that restrict data access to authorised personnel only. We conduct regular security reviews and keep our systems updated to address emerging threats and vulnerabilities. Staff who handle personal data are trained on data protection obligations and are bound by confidentiality agreements. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.
For full details on responsible gaming tools and account controls, visit our Responsible Gaming page. For general questions, the FAQ is a good starting point.
If you have any concerns about how 99 apk handles your personal data, or if you would like to exercise any of your data rights, our support team is here to help Filipino players every step of the way. You can also visit our FAQ for quick answers, or head to the Register page to create your secure account today.